Displaying all 6 Episode of Hardworking Happy Hour with the tag “home improvement”.
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Episode 166: The Power in PERSISTANCE!
June 23rd, 2025 | Season 1 | 1 hr 9 mins
car commercials, contractor insights, home improvement, janka hardness scale, keywords business growth, marketing strategies, outdoor living, persistence, personal development, youtube content
In this episode, Sean and Catherine discuss the importance of persistence in business growth, reflecting on their journey over the past ten years. They explore insights gained from car commercials and how these lessons can be applied to contractor marketing. The conversation also touches on trivia related to construction, including the Janka hardness scale and the significance of paver thickness for different applications. The episode concludes with a reminder to appreciate one's journey and the growth achieved along the way.
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Episode 164: Innovative Thinking!
June 9th, 2025 | Season 1 | 1 hr 4 mins
aging, architecture, building, business purchases, concrete knowledge, construction, creativity, curated spaces, decision making, design, design inspiration, diderot effect, efficiency, energy efficiency, equipment, financial awareness, home improvement, innovative techniques, inspiration, keywords birthdays, mindfulness, outside the box thinking, project management, trivia
In this engaging conversation, Sean and Catherine discuss the significance of birthdays and aging, reflecting on how perceptions of age change over time. They delve into the Diderot effect, illustrating how one purchase can lead to a cascade of additional spending, emphasizing the importance of mindful financial decisions. The discussion transitions to the impact of new equipment on efficiency in business operations, highlighting the benefits of investing in the right tools. Finally, they explore the concept of thinking outside the box in design, encouraging listeners to embrace innovative ideas and inspiration from various sources. In this conversation, Catherine and Sean explore innovative construction techniques, particularly the idea of building structures on the ground and lifting them into place. They discuss the importance of creativity and thinking outside the box in construction. The conversation then shifts to finding inspiration in design, emphasizing the value of being mindful of surroundings and how curated spaces can spark ideas. They conclude by highlighting the omnipresence of inspiration in everyday life and the need for curiosity in design. In this episode, Catherine and Sean explore various themes including curated spaces, trivia questions related to home improvement, concrete knowledge, and the importance of mindfulness in decision-making. They discuss how inspiration can be drawn from unique environments and the significance of being aware of one's purchasing decisions to avoid financial pitfalls. The conversation is light-hearted yet informative, filled with fun facts and engaging trivia.
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Episode 163: Customer Experiences are the KEY TO SUCCESS!
June 2nd, 2025 | Season 1 | 59 mins 56 secs
client engagement, client satisfaction, communication, consumer experience, customer satisfaction, customer service, expectations, food service, home improvement, home services, keywords customer experience, landscaping, over-delivering, personal projects, reviews, service industry, small business
In this engaging conversation, Sean and Catherine discuss their recent experiences with home improvement projects, the importance of customer service, and the value of communication in building strong client relationships. They share personal anecdotes about their hobbies, including yard work and gardening, and reflect on the significance of going the extra mile in service. The discussion also highlights the necessity of asking for reviews to enhance business visibility and reputation. In this conversation, Sean and Catherine discuss the importance of going above and beyond for clients in various service industries, emphasizing the significance of communication, setting expectations, and the impact of customer reviews. They share personal anecdotes from their experiences in landscaping and food service, highlighting how thoughtful gestures can enhance client satisfaction. The discussion also touches on the necessity of tracking services and the role of consumer expectations in shaping experiences. Ultimately, they conclude that effective communication and a commitment to over-delivering are essential for success in any service-oriented business.
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Episode 145: Lets have a house party?
January 6th, 2025 | Season 1 | 53 mins 48 secs
community engagement, concrete types, construction trivia, deck market, employee benefits, employee incentives, home dynamics, home improvement, hr policies, keywords feng shui, marketing strategies, mental health, mindfulness, outdoor learning, productivity, pto policy, time off, winter tips, word of mouth, workplace culture
In this conversation, Catherine and Sean discuss various topics ranging from home dynamics influenced by Feng Shui to the implementation of a new PTO policy at their workplace. They share insights on the importance of time off for mental health and productivity, and also provide practical tips for staying warm during winter. The dialogue reflects their personal experiences and professional challenges, creating a relatable and engaging discussion. In this episode, Sean and Catherine discuss various themes including the benefits of outdoor learning environments for children, innovative marketing strategies through community engagement, and the importance of word-of-mouth referrals in the construction industry. They also touch on employee incentives, share construction trivia, and provide insights into the deck market and types of concrete. The conversation concludes with a focus on mindfulness and gradual personal improvement.
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Episode 141: Are the holidays actually a goldmine?!
December 9th, 2024 | Season 1 | 1 hr 4 mins
3d printing, brushless technology, business ideas, business strategies, christmas lights, client communication, client relations, communication strategies, construction updates, customer experience, emotional spending, fears, holiday decor, holiday decorating, home improvement, home maintenance, ice, international builder show, keywords hydration, landscaping, market competition, podcast, proactive communication, profit margins, revenue boost, seasonal changes, seasonal services, tariffs, unconventional services
In this conversation, Catherine and Sean discuss various lighthearted topics, including hydration, seasonal changes, and personal fears. They transition into a more serious discussion about tariffs and their implications for the economy, before exploring the profitable business of holiday decorating, particularly Christmas lights. The conversation is filled with humor and personal anecdotes, making it relatable and engaging. In this conversation, Catherine discusses the surprising profitability and emotional appeal of holiday decorating services, particularly Christmas lights. She explores the high profit margins, the increasing competition in the market, and the emotional factors that drive consumers to spend on such services. The discussion also touches on unconventional home maintenance services, the importance of communication in client relationships, and the potential for businesses to expand their offerings creatively. In this conversation, Catherine discusses the importance of enhancing customer communication in the construction industry. She emphasizes the need for proactive updates to clients, particularly in long-term projects, to improve their experience and build trust. The discussion also touches on the evolving technology of 3D printing in construction, insights from the International Builder Show, and the efficiency of brushless tools. The episode concludes with a teaser for future guests and the significance of communication, especially during the holiday season.
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Episode 136: It all comes back to communication...
October 28th, 2024 | Season 1 | 58 mins 7 secs
challenges, communication, concrete, concrete work, construction, diy, door-to-door sales, education, home depot, home improvement, hvac, imposter syndrome, keywords construction, learning, mistakes, personal experiences, project management, teamwork, trivia
In this conversation, Sean and Catherine discuss various personal and professional updates, including construction projects, experiences with door-to-door sales, and a new policy at Home Depot requiring executives to work in stores. They explore the importance of understanding different perspectives in the workplace, the significance of communication within teams, and the lessons learned from mistakes made during construction projects. The conversation emphasizes the need for better communication and collaboration to enhance team dynamics and project outcomes. In this conversation, Sean and Catherine discuss the challenges faced while working on concrete projects, emphasizing the importance of learning from mistakes and the educational value of trial and error. They also touch on feelings of imposter syndrome that can arise in leadership roles and the normalization of such feelings. The episode concludes with a fun trivia segment that tests their knowledge on various topics related to home improvement and construction.